Syndicated Community Bank: Core Banking Systems Replacement Project "This project is more about quality control than quality assurance," said the CTO. The reason behind the CTO's comments was the implementation of the COTS system by the vendor for the CBS project at SCB. Quality control was mostly accomplished by the IT department of SCB by testing the software after it was installed by VendorB. The IT department of SCB continuously tested the implemented software by inputting dummy transactions to ensure quality. Once the IT department confirmed that all the tests were completed, the business units also tested the software. There were several mock conversions that were planned on a timed schedule as well to test the software completely. The timed schedule worked with a clock set for the process to be followed through the intended mock transactions. The software also had very minimal customizations that were accomplished by VendorB. Even though the software was from a third-party software developer, quality reviews were also planned to document the testing of the software. SCB completed a number of quality reviews and tested the software over and over many times. Quality reviews that were conducted included: Expert reviews; Peer reviews; Team reviews; Formal