System Acquisition is defined by the authors as a process that occurs from the time the decision is made to select a new system (or replace an existing system) until the time a contract has been negotiated and signed. Prior to arriving at the decision to select a new system, the health care executives should identify the ways in which IT will be employed to achieve the strategic goals and objectives of the organization. True False

2 Things can go wrong during the System Acquisition process. Which of the following is not one of the things that can go wrong according to the authors? 1) Turning negotiations into a blood sport. 2) Wasting the time of the leadership team and users by involving them during the selection process. 3) Failing to manage vendor access to organizational leadership. 4) Overdoing or underdoing the RFP. 5) Failing to keep the process objective.

3 Managing organizational aspects of a system implementation are important. Which of the following organizational aspects is not? 1) Provide adequate training. 2) Clearly defined expectations will ensure nominal user resistance. 3) Allocate sufficient resources. 4) Create an appropriate environment by clearly establishing expectations and goals for the system. 5) Manage unintended consequences.

4 Match each of the 4 Software Development Life Cycle phases with it's corresponding definition and/or activities: options: Implementation Support and Evaluation Planning and Analysis Design 1. Includes defining the business problem that is trying to be solved and examining current systems in order to identify opportunities for improvement. 2. The evaluation of alternative solutions to address the business problem, a system is selected and vendor negotiations are finalized. 3. Requires significant allocation of resources, conducting workflows analyses, system configuration, testing and training. 4. Ongoing maintenance of new system, assessing the value and ROI.

5 The purpose of the Project Steering Committee is to plan, organize, coordinate and manage all aspects of the acquisition process. options: True False Question 6 (Mandatory) (2 points) The Request For Information (RFI) is much more detailed than the Request For Proposal (RFP). Question 6 options: True False

7 The project repository serves as a record of the project steering committee's progress and activities. It includes information such as documents of meeting minutes, vendor correspondence, the RFP or RFI, evaluation forms, project budget and resources, and summary reports. options: True False Question 8 (Mandatory) (2 points) A system champion is someone who is well respected in the organization, sees the new system as necessary to the organization's achievement of its strategic goals, and is passionate about implementing it. options: True False

9 Common project plan milestones or components of an implementation project plan / timeline include which of the following (select all that apply): options: Develop RFP or RFI Staff training Prepare for go-live Conduct due diligence on system acquisition Convert data and test system Negotiate and execute vendor contract System installation and configuration Establish communication mechanisms Develop system downtime procedures Workflow and process analysis

10 The Project Management Institute (PMI) identifies 3 project constraints: scope, time and cost. If project scope increases, something else has to give, such as increasing time and/or costs/resources. Otherwise, the quality will be adversely impacted. options: True False