System Training and Documentation

Training and documentation are both integral part of the implementation of a new system. It is essential to provide the right training to the right people at the right time. Creating a training plan is important to the success of the new system. Documentation helps users, managers, and IT staff who must interact with the system, so proper documentation throughout the systems development process is critical system success. As an analyst, how would you answer the following questions?

1. What should be considered when creating a training plan for a new system? 2. How does training differ for various user groups? 3. Compare in-house and vendor training options when creating a training plan for a new system. 4. Describe the types of documentation that must be included with system development.