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?????takesafreshlookatwhattheorganizationistryingtodoinallitsbusinessprocesses,andtheneliminatingnonvalue-addedstepsandcomputerizingtheremainingonestoachievethedesiredoutcome.Multiplechoicequestion.ElectroniccommerceOverallchangemanagementSixSigmaBusinessprocessreengineeringMasscustomization

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