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Faisal owns a convenience store in the countryside. He values his customers and addresses customer complaints, if any, promptly. Consequently, he enjoys a highquality relationship with many of his customers. Which of the following scenarios exemplifies a high-quality relationship between Faisal and his customers?
a. His customers are loyal to him and buy groceries and other household requirements only from his store.
b. His customers occasionally frequent other stores in the neighborhood but return to his store again and again.
c. His customers engage in long friendly chats with him every time they visit the store even if they do not purchase anything.
d. His customers always take advantage of any special offers at his store even if they do not regularly buy products from him.
 \table[[3.,0],[4.,0],[5.,0],[6.,0],[7.,0]] Faisal owns a convenience store in the countryside. He values

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