Take some time now to read through the Simulation Pack for this unit. You will need...

 

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Take some time now to read through the Simulation Pack for this unit. You will need to select a leadership role for one of the teams in the business. Choose an area that interests you. It could be finance, sales, customer support- it's up to you. You will have seen that there are some examples of difficult conversations above. You will need to select two difficult conversations to work on for the purposes of this assessment. You will use your real names, backgrounds and communication preferences and styles during all role plays to ensure that the simulation is realistic. You can choose to focus on any issues within the team that you have selected to lead. The difficult conversations that you have will depend on the team and the issues that you identify from the information provided in the simulation pack. Complete Page 4 of your Project Portfolio by: describing the business describing your role and your team describing both conversations that you will have. Submit Page 4 to your assessor. Your assessor must approve your role and your planned conversations before you proceed with your assessment. Review all your documents Before you begin your assessment, read through all of your assessment documents including this guide and your Project Portfolio. If you are working with the case study business , you should also read through all of the documents in the Simulation Pack. If you are working with your own business, a business that you work in or are familiar with, make sure that you have access to all of the documents that you need and that you have familiarised yourself with them. Make sure that you understand what you need to do and, if you have any questions speak to your assessor or workplace supervisor Take some time now to read through the Simulation Pack for this unit. You will need to select a leadership role for one of the teams in the business. Choose an area that interests you. It could be finance, sales, customer support- it's up to you. You will have seen that there are some examples of difficult conversations above. You will need to select two difficult conversations to work on for the purposes of this assessment. You will use your real names, backgrounds and communication preferences and styles during all role plays to ensure that the simulation is realistic. You can choose to focus on any issues within the team that you have selected to lead. The difficult conversations that you have will depend on the team and the issues that you identify from the information provided in the simulation pack. Complete Page 4 of your Project Portfolio by: describing the business describing your role and your team describing both conversations that you will have. Submit Page 4 to your assessor. Your assessor must approve your role and your planned conversations before you proceed with your assessment. Review all your documents Before you begin your assessment, read through all of your assessment documents including this guide and your Project Portfolio. If you are working with the case study business , you should also read through all of the documents in the Simulation Pack. If you are working with your own business, a business that you work in or are familiar with, make sure that you have access to all of the documents that you need and that you have familiarised yourself with them. Make sure that you understand what you need to do and, if you have any questions speak to your assessor or workplace supervisor