Question: Takeaways on the Costco & Walmart Case from the Article Gaining Competitive Intelligence from Social Media Data. The takeaways should be structured as follows: -

Takeaways on the Costco & Walmart Case from the Article "Gaining Competitive Intelligence from Social Media Data." The takeaways should be structured as follows:
-Description of the case study
-Summary of the tools used in this case study
-Discuss the reults in case study and how these results can help organizations to make better strategic decision.

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