Tamago-ya Case Discussion

Read the case Tamago-ya of Japan and answer the following questions.Prior to the meeting, fill in the Strategic Planning Model from the last slide of the Topic 1 PowerPoint presentation based on Tamago-ya.

• Describe Tamago-ya's production and service processes. How do they achieve such a low amount of waste?
• Discuss the role of facility location and inventory location in managing customer service and costs
• Does Tamago-ya's process match its strategy? How would Tamago-ya's process change if expansion continues? Should Tamago-ya expand to schools, military bases, etc? Use the Strategic Planning Model to guide your decision.