Tapas Rathi, 36 is an investment banker who works for Citigroup's investment arm in New Delhi. A recent workday for Tapas consisted of heading to the office for a conference call at 6:00 A.M. He left the office at 1:30 P.M and had to be on a plane that same evening for a 9:00 P.M. presentation at Chennai. Following the presentation, Tapas returned to New Delhi the same day, and by 7:00 AM he was back in his office to work an additional 3 hours. He does not find the expectation of 90 to 100 hours of work in a week at all unusual. Sakshi Shah, 38 runs an NGO involved in training school principals all over India. She has a team of 50 people working in four different locations. On a typical day, she is on the phone for 3 to 4 hours. She has to travel at least 15 days in a month on different locations, sometimes by flight and sometimes by trains and buses over very unseen roads. On some days she could start her day by talking to principal based in rural area and end her day by making a presentation to the board of a donor company. She gets maybe an hour divided in many parts to spend with her daughter every day. She sees her husband sometimes only once a week. They communicate through phone, WhatsApp and notes left on the table. She gets paid less than a junior employee in a large multinational company. Does she like it? Sakshi says she would not exchange it for anything else. Sahil Kanodia, 35 is an IT professional, working with a large IT form. He gets irritated whenever he is asked to put in extra hours to complete the project or fix the errors that came out in testing phase. He feels that for the salary that he gets, he shall not put in even an hour more than his regular 40 hours workweek.
Based on information shared in case, comment if Tapas and Sakshi are satisfied employees or engaged employees ?  Differentiate between job satisfaction and employee engagement?  
Can Sahil attitude be changed? Discuss ways to change someone's attitude?

Answer rating: 100% (QA)

Based on the information provided Tapas appears to be more aligned with an engaged employee as he no... View the full answer