Task 1: Question 3 The lender in Scenario A became aware of the broker's instructions to the clients and advised the broker that his actions were not acceptable. In their defence, the broker stated that they had, "heard that this was the right thing to do at a professional development day that I attended in the past' and that 'I confirmed this by asking other brokers who agreed with my actions' - Identify at least two biases that are revealed in the statements made by the broker and explain how they might impact the broker's understanding of the situation. (50 words)