Task 1.4: Specify and include key performance outcomes and measures for the contractThis part of the project requires you to demonstrate your ability to develop suitable key performance indicators and measures for inclusion in the contract. The KPIs that you develop and include should be based on the SMART principles of contract management. Document the key performance outcomes and measures you develop in the appropriate section of the contract planning template. Provide the example of answer

GOVERNANCE STRUCTURE *Mandatory Identify the resources allocated to the contract and those accountable for the control and delivery of the contract. Also consider the level and capability of resources (including procurement resources) that are appropriate to the value, risk and complexity at either the program or project level. Stakeholder Responsibilities Name of Accountable AB Forwarders personnel Project Sponsor Resource allocation Budget allocation (fill in details) AB Forwarders Day to day management Contract Manager* Due diligence Point of contact Collect performance data Monitoring outputs (KPIs) Quality assurance Performance reporting Payment processing Disclosure Supplier's Day to day point of contact Representative* Provide performance data Monitor delivery of outputs Quality assurance Claims for payment as scheduled AB Forwarders Procurement advice Procurement Branch Alignment to ABF Procurement Strategy Escalations Legal Services Unit Legal advice Stakeholders Receive benefits Provide feedback Contribute to outcomes