Question: Task 2: Fishbone Analysis: Use Lucid Charts to draw a fishbone diagram to analyze the following symptom: The customers of XYZ courier company were receiving

Task 2: Fishbone Analysis: Use Lucid Charts to draw a fishbone diagram to analyze the following symptom: "The customers of XYZ courier company were receiving delayed and incorrect consignments/deliveries." When brainstorming, try to include reasons that are related to information systems

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