Question: Task 3: Implement Customer Service Strategies ASSESSMENT INSTRUCTIONS This task will require you to implement at least two customer service strategies developed in Workplace Assessment

Task 3: Implement Customer Service Strategies ASSESSMENT INSTRUCTIONS This task will require you to implement at least two customer service strategies developed in Workplace Assessment Task 2. Part A: Develop Strategy Implementation Plan Use your workplace/organisation's template to complete this task, or use the Customer Service Strategy Implementation Plan template provided at the Bounce Fitness site. To complete this task, you must: Access and review the following: o Customer Service Plan created in Workplace Assessment Task 1. o Strategies developed in Workplace Assessment Task 2. o Documents and / or sources containing information on the following: Available budget to fulfil customer service objectives Customer difficulties and complaints Customer feedback Organisational requirements for resolving customer difficulties and complaints Organisational procedures to resolve customer difficulties and complaints according to organisational requirements Identify the following: o At least two budget resources to fulfil customer service objectives o At least one staff promotion to be done to implement the strategies o At least one customer feedback o At least two customer difficulties o At least two customer complaints o At least two procedures to resolve the following: Identified customer difficulties Identified customer complaints. These procedures can correspond

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