Question: Task 3 - Reporting and meeting deadlines In line with your reporting duties, you need to send your ICT Maintenance plan (from Task 2) to

Task 3 - Reporting and meeting deadlines In line with your reporting duties, you need to send your ICT Maintenance plan (from Task 2) to your manager so that they can check that you have prioritised the tasks correctly. However, an urgent and unexpected personal commitment has occurred (you were notified at 11 am), and you will need to take the next two days off work. You are not sure whether you will be able to complete the tasks within the required timeframe. Write an email to your manager using the Gelos email template (Gelos_Email- template.dotx). Address the following in your email: (Between 100 and 150 words) 1. Advise about your personal commitment. 2. `Refer to your maintenance plan, identify whether there are issues that could prevent you from completing the workplace tasks on time, and seek assistance from your manager on setting work priorities in order to meet the timeframe as required by the SLA. Ensure the date and time in your email reflects that you have notified your manager within the timeframe required by Gelos. Supporting evidence: You must submit the following documents as evidence for these tasks: 1. This document with answers. 4. An ICT maintenance plan for Samuel Mayer. 5. Hardware/Software Upgrade request for Samuel Mayer. 6. Updated call log 1. 7. Email to manager

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