Task $4$: CAQ $[\_\_\_\_/15$ Points$]$

Customer complaint handling is a critical process within the QA work system. Use a flowchart to de$-$scribe the workflow for tracking customer complaints that you want to control with a CAQ system. Keep in mind that your customer expects

$$ to be continuously informed about all essential steps

$$ to receive an $8$D report at the end, which proves that you have carefully carried out all steps of the $8$D procedure according to VDA QMC $8$D$,$ Edition $2018.$

Note that the flowchart must include all of the steps that are to be performed as well as all of the methods that will be used. For your answers, you may use the table below.