Task Five (7 Marks) Letter Writing 1. List at least two weaknesses of this message. (2 Marks) Lack of positive language from the side of company. . The message starts with the bad news which in case should affect the dealing and also the customer. I 2. Revise it (Re-write it in a better form) (5 Marks) Current date Ms. Haley Tranquillo 501 Westhampton Way Richmond, VA 23173 Dear Ms. Tranquillo: Today's devices are high-tech. You're good the touch panel didn't crumble or collapse and you didn't destroy all the data irretrievably because you didn't want to prepare a backup. The Westhampton Wireless store at 422 Pleasant Valley Road provided us your device. Our repair technician inspected. That's why he discovered that your System wasn't treated softly and carefully. A letter is sent to inform you that policy repairs or replacements are not available for operator error damage. Your mobile mark shows in vivid red that the device endured prolonged liquid exposure. The Peace of Mind Program you bought gives consumers rave reviews. We was looking forward to having their expensive machinery at a low monthly rate of $5.99. The plan and the Robot insurance of the company protect only this one aspect, nevertheless: manufacturing defects. Your scheme now is gone, but misconduct and violence would not be protected. Your Mind Framework for Peace is in effect only for dissolution, loss and defeat. Water and physical injury are removed. Nevertheless, S89 policy is always available. Without paying we cannot remove Droid, if you inquire. However, we may send you a $49 plus tax refreshed version. A new device can be bought at full retail rate. However, you are required to renew when you hit the 20th month as a two-year phrase. EOLBREAK To find new calling apps, see existing devices and possibly ask for a product or service online, visit www.alphawireless.com. Let's see what you want to do. Our outstanding customer service is our joy. Sincerely