Task:

Revise the email message to staff so it meets the standards of a quality set of instructions (procedures).

1.Write the procedure. Use what you've learned in this chapter. Remember, its up to you to create a set of command instructional steps that has the appropriate tone, style, formatting. Write your steps in command (imperative) mood.

2.Use the check-list in this module to guide you.

3.Select one key word in your instructions that you think some people might need defined. Write a definition for this word that's specific to this situation. Write it in your own words, briefly explaining what it means in this context. Note, Im not looking for a dictionary definition. Embed the definition into your instructional steps, after the word you are defining. Here is an example of an embedded definition of the word storage: "Place your belongings in storage, (a secure container where they'll be dry and out of the way), until you need them again.

4.Imagine you will add a graphic to your document.(You don't need to create or paste the actual graphic in your document.) State what type of graphic would be best suited for your purposes (e.g. diagram, photo, pie graph, etc.).

5.Indicate where you would add the graphic, what type it would be, what it shows, and what you would label and title it by inserting this text where you would put it, like this: {INSERT (type of graphic) OF (caption of graphic) HERE, called (titled and label)} Do not actually make the graphic; just indicate where it would go and what it would be. =======================================================

MESSAGE (for revision) From: Susan Jones Date: Subject: Hey there everyone, This is to tell everyone that we have just established a new method for servicing all our company electric vehicles and bikes. Effectively immediately we are no longer using the Service Form that we formerly used to ask for a service on one of our vehicles and bikes. We want to move everyone on to our new online system to replace our old system. The new process will help us service your electric transportation vehicles and bikes faster and keep track of them more efficiently. You will find the new procedure at https://fixelectric.com Thats where you log in. You should indicate the kind of service you need for your bike or vehicle. And of course remember to tell us what the model and type is and dont also forget to tell us what type of service you want it to be. It could be for more than one thing okay. Like repair, maintenance, new windshield wipers. Then you should begin the process of data entry for the specific service you want by selecting Create New Ticket. The new ticket should be downloaded, saved to your computer. You also need to include your name, contact information and license number. Remember to pick a day and time when you want the service technician to come to your workplace get the vehicle or bike or if you are going to drop it off because thats an option that will save you time and us time too.