Question: Task: Suppose that you are developing a small pizza restaurant with a dining area and local delivery. Develop a list of customer requirements and technical

Task: Suppose that you are developing a small pizza restaurant with a dining area and local delivery. Develop a list of customer requirements and technical requirements to complete a House of Quality. Take into consideration what service standards might such an operation have.

Submit the following:

A. Completed House of Quality

B. Concise explanation on the following: (Up to 3 document pages max)

  • Customer Requirements (Wants) and the importance rankings.
  • Technical Requirements (Hows), direction of improvement, technical targets, and level of difficulty to achieve.
  • Relationships identified in the matrix diagrams between Wants and Hows and the correlations in the roof.
  • Competitors identified and basis for ratings.
  • Identified CTQs/ Priority Improvement/s based on HOQ results.

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