Question: TB MC Qu . 0 6 S - 0 4 Zanda Corporation has determined that it . . . Zanda Corporation has determined that it

TB MC Qu

. 06

- 04

Zanda Corporation has determined that it

. . .

Zanda Corporation has determined that it has too many products returned from customers. Zanda is interested in determining what factors or elements could contribute to the large number of returns. Which of the following quality tools would Zanda use to achieve this objective?

Multiple Choice

Pareto analysis

Fishbone diagram

Run diagram

Process flowchart

TB MC Qu.06S-04 Zanda Corporation has determined that it... Zanda Corporation

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