Question: Team Problem After admitting its product was getting too many customer complaints, Domino's Pizza decided to hire your team to analyze the cause(s) of their
After admitting its product was getting too many customer complaints, Domino's Pizza decided to hire your team to analyze the cause(s) of their customer complaints / quality problems, and to make recommendations on to addressing these Quality issues. 1. Based on your collative experiences, develop a list of 5-7 hypothetical quality issues. 2. Develop a Check Sheet based on hypothetical 100 Complaints 3. Develop a Pareto Chart of the quality issues 4. Develop a high-level process Flow Chart of the pizza production and delivery. 5. Make a Cause and Effect (Fishbone) Diagram of the largest quality Issue. 6. Identify potential Quality Failure points in the process. 7. List Key Recommendations on how to eliminate 80% of quality problems
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