Tech Innovate, a mid$-$sized technology firm specializing in software development, decided tooutsource its IT support services to a third$-$party provider, IT Assist Solutions, based in anothercountry. IT Assist Solutions was chosen for its competitive pricing, proven track record andability to provide $24/7$ support. The transition to IT Assist Solutions involved migrating TechInnovate's IT infrastructure support, helpdesk services and network management. A ServiceLevel Agreement $($SLA$)$ was established to outline performance expectations. Regularcommunication channels were established to facilitate collaboration between Tech Innovate'sinternal teams and IT Assist Solutions.Answer the Following Questions$\mathrm{.}1.$ What are the primary advantages for Tech Innovate in outsourcing its IT supportservices to IT Assist Solutions? Briefly explain$\mathrm{.}2.$ Briefly explain the potential issues or challenges Tech Innovate might face as a resultof outsourcing its IT services.