Tech is modernizing its college ID system. Beginning this term all faculty, staff, and students will...
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Tech is modernizing its college ID system. Beginning this term all faculty, staff, and students will be required to carry a "smart" identification card, called a student passport. What makes it smart is a magnetic strip with information on club memberships, library usage, class schedules (for taking exams), restrictions (such as no alcohol), medical insurance, emergency contacts, and medical consition. If desired, it can also be set up as a debit card to pay fines or purchase items from the bookstore, vending machines, cash machines, copy machines, and several local retailers. University administrators are excited about the revenue potential and increased control of the passport, but they are not looking forward to the process of issuing approximately 60000 new cards. If applicants could be processed at the rate of 60 an hour, the entire university could be issued passports in a month's time ( with a little overtime). The steps in the process and approximate times follow Step 1 and 2 must be completed before Step 3 can begin. Step 3 and 4 must precede Step 5, and Step 5 must be completed before Step 6. Steps in Process 1. Review application for correctness 2. Verify information and check for outstanding debt 3. Process and record payment. 4. Take photo 5. Attach photo and laminate 6. Magnetize and issue passport Time 10 seconds 60 seconds 30 seconds 20 seconds 10 seconds 10 seconds a. Is it possible to process one applicant every minute? Explain. b. How would you assign tasks to workers in order to process 60 applicants an hour? c. How many workers are required? How efficient is your line? Tech is modernizing its college ID system. Beginning this term all faculty, staff, and students will be required to carry a "smart" identification card, called a student passport. What makes it smart is a magnetic strip with information on club memberships, library usage, class schedules (for taking exams), restrictions (such as no alcohol), medical insurance, emergency contacts, and medical consition. If desired, it can also be set up as a debit card to pay fines or purchase items from the bookstore, vending machines, cash machines, copy machines, and several local retailers. University administrators are excited about the revenue potential and increased control of the passport, but they are not looking forward to the process of issuing approximately 60000 new cards. If applicants could be processed at the rate of 60 an hour, the entire university could be issued passports in a month's time ( with a little overtime). The steps in the process and approximate times follow Step 1 and 2 must be completed before Step 3 can begin. Step 3 and 4 must precede Step 5, and Step 5 must be completed before Step 6. Steps in Process 1. Review application for correctness 2. Verify information and check for outstanding debt 3. Process and record payment. 4. Take photo 5. Attach photo and laminate 6. Magnetize and issue passport Time 10 seconds 60 seconds 30 seconds 20 seconds 10 seconds 10 seconds a. Is it possible to process one applicant every minute? Explain. b. How would you assign tasks to workers in order to process 60 applicants an hour? c. How many workers are required? How efficient is your line?
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