Technology Strategy for e-bike:

Work with vendors for improving intra-team efficiency and implementing communication software.

Acquiring and implementing ticketing system with external vendor.

Initiating consistent and cohesive method for users to report issues in product.

Ticketing system will ensure to include information that shall improve operational efficiency.

Internally, the ticketing system will help the team to route tickets better.This will ensure that required information are available in tickets during debugging.

Could you please provide more explaination to bettert understand for these thechnology strategy?