Technology While process and production technology change has been profound, information management systems and related technology have evolved at a more rapid pace and have had a more profound impact on job design and skill requirements. As such, the technology portion of this study focuses on information technology and systems. Based on feedback from study participants, most organizations are not prepared for the level of technological integration that will be required to compete successfully. In general, Canadian organizations lag in both investing in and implementing new technologies. While information management/technology is one of the most common activities reported as falling under the responsibility of the supply chain function, technology appears to be under-utilized. It is noted that the degree of technology use reported in this study could be understated, as a result of the use of ERPs and not stand-alone systems for specific functions. Which answer choice best defines the word "understated" found in the last sentence of the second paragraph? Inconspicuous O Discreet O Modest O None of the above RISC/10-10-M-3