Question: Telecom manufactures electronic components for computers. One measure it uses to monitor the quality of its distribution process is the number of customer invoice errors.
Telecom manufactures electronic components for computers. One measure it uses to monitor the quality of its distribution process is
the number of customer invoice errors. The distribution center manager monitored the company's order processing and distribution
by recording the number of invoice errors for days. The sample results are as follows:
Construct a cchart with limits for invoice errors and indicate if the process was out of control at any time.
Round answers to decimal places, eg
Using control limits what is the average number of invoice errors?
What is the upper control limit
Is the process in control?
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