Question: That's certainly a factor worth looking into. The report rules out issues about training and compensation. They both appear to be adequate or above average.

That's certainly a factor worth looking into. The report rules out issues about training and compensation. They both appear to be adequate or above average.
Given this current situation, how do you plan to proceed with your team?
Interview the employees to find out the deeper issues they are experiencing.
Allow employees to engage in external job swapping to increase variety in their jobs.
Institute a job rotation program to move employees from one job to another so they will be more motivated.
 That's certainly a factor worth looking into. The report rules out

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