Outsourcing is one of the major trends in business management over the past 20 years. It has evolved from a purely cost-reducing measure to a transformative strategy. a. Describe how the purposes of outsourcing are changing from traditional to transformational. Give a specific example from Linder's article discussing this topic. b. Robotic Process Automation (RPA) is now taking over as one of the most frequent enablers of cost reduction. What are the major challenges of implementing RPA as mentioned in the Deloitte survey?

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Outsourcing helps to US economy to contend in the global market The outsourcing helps to bring down ... View the full answer