The answer A incorrect

for questions 10

QUESTION 10 Which of the following is TRUE? O The main purpose of flowcharts is to identify and eliminate waste. O Time-function mapping extends the value analysis back to suppliers. O Service blueprinting focuses on the provider's interaction with its suppli A process chart is a flowchart with time added on the horizontal axis. O Value-stream mapping is a variation of time-function mapping. QUESTION 8 One of the similarities between product focus and mass-customization is: the use of modules. the variety of outputs. the volume of outputs. many departments and many routings. All of these are similarities