The Arctic Flyers minor league hockey team has one box office clerk. On average, each customer that
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Question:
The Arctic Flyers minor league hockey team has one box office clerk. On average, each customer that comes to see a game can be sold a ticket at the rate of 8 per minute. For normal games, customers arrive at the rate of 5 per minute. Assume arrivals follow the Poisson distribution and service times follow the exponential distribution.
a. | What is the average number of customers waiting in line? |
b. | What is the average time a customer spends in the waiting line? |
c. | What is the average number of customers in the system? |
d. | What is a customer's average time in the system? |
e. | What is the probability that someone will be buying tickets when an arrival occurs? |
Related Book For
Niebels Methods, Standards and Work Design
ISBN: 978-0073376318
13th edition
Authors: Andris Freivalds, Benjamin Niebel
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