The authors spend a lot of time in this chapter documenting the many, many ideas generated by Amazon over the years. They state, "Curiosity is an event; creativity is a sustained pattern." The authors also state that "Your job as a leader is to turn personal curiosity into sustained organizational creativity." Further, they state that "without a well-tuned innovation pipeline in place, your organization may not be able to keep up with the fast-changing needs of your customers or the radical disruption created by technological advancement." With those statements in mind, review the 6 steps that you can take to increase your personal curiosity.

Think of a recent innovation event at your organization atClark Universityand describe how Clark University worked through these 6 steps. Describe the innovation in detail, so that I can understand the context and detail what went wrong and what went right, with each of the 6 steps.

1. Phenomenon
2. Name the dimensions and elements of the phenomenon
3. Align how the parts fit into a system
4. Experiment
5. Expand the experiments to more complex settings
6. Scale and replicate so that the ideas can be self-sustaining