The average time it takes a skier to get from the bottom of the slope to the top during the past few years has been $5$ minutes. A new operations crew was recently hired. Here is a graph of how long the average lift ride has been for skiers lately.

Narrator

Here is a summary of a report developed by the resort's engineer to help you further analyze the problem. It outlines the current condition of the lift's equipment and some complaints we've received.

Narrator

Based on what you know about communication barriers and the current information presented to you, what is the most likely issue here?

Personal barriers

Physical barriers

Nonverbal barriers

Cross$-$cultural barriers