The balanced scorecard approach emphasises the need to provide management with a set of information which covers all relevant areas of performance in an objective and unbiased fashion. The information provided may be both financial and non$-$financial. The balanced scorecard focuses on four different perspectives

Required:

Discuss the perspectives $(25$ marks$)$

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The balanced scorecard approach is a strategic management tool that emphasizes the need to evaluate organizational performance from multiple perspecti... View the full answer