Question: The Balanced Scorecard ( BSC ) Methodology, developed by Harvard Business School professors Robert Kaplan and David Norton, is a framework for translating strategies into

The Balanced Scorecard

(

BSC

)

Methodology, developed by Harvard Business School professors Robert Kaplan and David Norton, is a framework for translating strategies into operational terms and for linking operational and strategic controls. Briefly discuss this BSC methodology, explaining one

(1)

of the perspectives around which the model was developed.

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