The Bark House, a local doggy day care and grooming facility, is having problems with employee...

 

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The Bark House, a local doggy day care and grooming facility, is having problems with employee motivation. The owner is experienced with dogs, but inexperienced as a business owner. In an attempt to increase employee motivation, the owner began to recognize the employee of the month with a reserved parking space and a gift card to a local pet supplies store. While the owner hires only dog lovers, the owner mistakenly assumed that a majority of the staff are dog owners, when in fact, they are not. A gift card to a pet supplies store has no value for many of them; thus, there has been little effect on employee motivation. In terms of Expectancy Theory, Because the reward that the owner offered was not attractive or desirable to employees means that the reward had O strong instrumentality O high valence O low valence O expectancy failure The Bark House, a local doggy day care and grooming facility, is having problems with employee motivation. The owner is experienced with dogs, but inexperienced as a business owner. In an attempt to increase employee motivation, the owner began to recognize the employee of the month with a reserved parking space and a gift card to a local pet supplies store. While the owner hires only dog lovers, the owner mistakenly assumed that a majority of the staff are dog owners, when in fact, they are not. A gift card to a pet supplies store has no value for many of them; thus, there has been little effect on employee motivation. In terms of Expectancy Theory, Because the reward that the owner offered was not attractive or desirable to employees means that the reward had O strong instrumentality O high valence O low valence O expectancy failure

Answer rating: 100% (QA)

The reward offered by the owner had low valence in term... View the full answer