Question: The big difference between business process reengineering and continuous improvement programs like TQM or Six Sigma is that Group of answer choices reengineering is a

The big difference between business process reengineering and continuous improvement programs like TQM or Six Sigma is that
Group of answer choices
reengineering is a tool for installing process organization, whereas TQM/Six Sigma concern defect-free production methods and delivering world-class customer service.
business process reengineering requires benchmarking, whereas TQM and Six Sigma do not.
reengineering represents an effort to totally revamp a firm's value chain, whereas TQM looks at incrementally improving the performance of two or three targeted value chain activities and Six Sigma is primarily for reducing manufacturing defects.
reengineering helps create core competencies, whereas TQM/Six Sigma are tools for making a core competence stronger and more efficient.
reengineering is a tool for achieving one-time quantum improvement, whereas TQM and Six Sigma programs aim at ongoing incremental improvements.

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!