Question: The buffer in a bad - news message should a . contain information that encourages the receiver to continue reading b . hint that good

The buffer in a bad-news message should
a. contain information that encourages the receiver to continue reading
b. hint that good news will follow
c. be completely unrelated to the bad news so that receivers will not know that bad news is coming
d. deny the requested action
The buffer in a bad-news message should a. contain information that

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