The business process model applicable to this situation is given below. Register Review Investigate X Prepare X inquiry inquiry response Receive inquiry Inquiry addressed (a) Assume that there is 20 per cent chance of an additional review and any number of additional reviews are possible (loop applies). A working day is 8 hours. The cycle and processing times of each activity are given in table blelow. Acivity Register ministerial enquiry Investigate ministerial enquiry Prepare miniterial response Review ministerial response Cycle time 2 days Processing Performer time 30 minutes Clerk 8 days 12 hours Advisor 4 days 4 hours Senior advisor 4 days 2 hours Minister counselor Calculate the (i) overall cycle time, (ii) overall processing time and (iii) cycle time efficiency of the ministerial enquiry process. (b) Suppose the hourly rate of a clerk is $25, an advisor is $50, a senior advisor is $75 and that of a minister counsellor is $100. What is the cost of each execution of the ministerial enquiry process? Assume that there are no other costs attached to the activities besides the resource costs. 1