"The call centre operator will be able to handle $20$ inbound calls per day during his$/$her regular shift, using customer information sofiware, and will be able to generate S$850$ in incremental revenue from new customers." In this scenario, what would $".$ be able to generate $$850$ in incremental revenue" represent?

I what the trainee will be able to do after training

$)$ the actual behaviour the trainee will demonstrate

the conditions under which the behaviour will be demonstrated

$)$ the standard by which the behaviour will be judged