The chronological steps for establishing a customer retention program includes the following $?$

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$()$ Identify specific objectives to be realized by the program, create a manageable program of customer retention, examine who your suppliers are and what specific needs they have, create a culture that stimulates customer interests, and determine a timetable for evaluation.$$

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$()$ Examine who your customers are and what specific needs they have, identify specific objectives to be realized by the program, create a manageable program of customer retention, create a culture that stimulates customer interests, and determine a timetable for evaluation.$$

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$()$ Examine who your suppliers are and what specific needs they have, identify specific objectives to be realized by the program, create a manageable program of customer retention, create a culture that stimulates customer interests, and determine a timetable for evaluation.$$

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$()$ None of the above.$$