Question: The computer operators' nightly manually start all backup processes consisting of 157 manual initiations. Due to the manual resource intensity, the entire process takes 8
The computer operators' nightly manually start all backup processes consisting of 157 manual initiations. Due to the manual resource intensity, the entire process takes 8 hours and is very costly using two highly paid technicians. The organization is evaluating this process and has requested Internal Audit to review the process and recommend efficiencies.
Please provide recommendations that will provide efficiency gains that limit the highly paid technicians' involvement while reducing the time to backup.
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