The Covid-19 outbreak that started in December 2019 in Wuhan, China, soon spread to countries across...
Fantastic news! We've Found the answer you've been seeking!
Question:
Transcribed Image Text:
The Covid-19 outbreak that started in December 2019 in Wuhan, China, soon spread to countries across the world, and led to consumers and businesses taking precautions to prevent transmission of the disease. Many were forced to stay indoors. While this affected many industries, Amazon experienced a surge in orders for delivery with consumers spending US$11,000 every second on buying products or services on the company's e-commerce platform. Analysts felt that Amazon, which was already a hit with consumers doing shopping online and which controlled 40% of all the online retail sales in the US, as of March 2020, was better positioned to tackle the crisis due to its e-commerce prowess and its cloud computing arm, Amazon Web Services. Though the initial months of the pandemic led to sales increases due to a spike in demand, the retailer was facing issues with delivery fulfillment. Product delivery was taking weeks or even months due to a surge in demand resulting from panic buying by consumers. The company was also facing issues with its supply chain. Amazon and its founder, Jeff Bezos, also attracted the ire of its warehouse workers who alleged that the company was putting their safety at risk by continuing operations. They alleged that Amazon was not being transparent about the Covid-19 cases in its facilities and that it was slow to provide them with personal protective equipment (PPE). Some of the workers complained that the retailer was risking their lives, forcing them to work during the pandemic in a bid to keep its stores running when most people were being asked to stay indoors. The retailer was also criticized by US Senators for allegedly firing whistleblowers who had raised concerns over warehouse conditions during the pandemic. With these being early days of the pandemic, some analysts opined that it could be a tough road ahead for Amazon as the company would have to grapple with the full impact of the Covid-19 pandemic. Issues Case Questions: Understand the reasons for Amazon's better performance amidst the Covid-19 pandemic Understand the issues and challenges faced by Amazon with regard to delivering essentials to consumers during the pandemic and explore strategies on how Amazon can tackle the challenges Discuss the importance of crisis management and crisis communication Explore the strategy Amazon can use in future to come out of this public health crisis The Covid-19 outbreak that started in December 2019 in Wuhan, China, soon spread to countries across the world, and led to consumers and businesses taking precautions to prevent transmission of the disease. Many were forced to stay indoors. While this affected many industries, Amazon experienced a surge in orders for delivery with consumers spending US$11,000 every second on buying products or services on the company's e-commerce platform. Analysts felt that Amazon, which was already a hit with consumers doing shopping online and which controlled 40% of all the online retail sales in the US, as of March 2020, was better positioned to tackle the crisis due to its e-commerce prowess and its cloud computing arm, Amazon Web Services. Though the initial months of the pandemic led to sales increases due to a spike in demand, the retailer was facing issues with delivery fulfillment. Product delivery was taking weeks or even months due to a surge in demand resulting from panic buying by consumers. The company was also facing issues with its supply chain. Amazon and its founder, Jeff Bezos, also attracted the ire of its warehouse workers who alleged that the company was putting their safety at risk by continuing operations. They alleged that Amazon was not being transparent about the Covid-19 cases in its facilities and that it was slow to provide them with personal protective equipment (PPE). Some of the workers complained that the retailer was risking their lives, forcing them to work during the pandemic in a bid to keep its stores running when most people were being asked to stay indoors. The retailer was also criticized by US Senators for allegedly firing whistleblowers who had raised concerns over warehouse conditions during the pandemic. With these being early days of the pandemic, some analysts opined that it could be a tough road ahead for Amazon as the company would have to grapple with the full impact of the Covid-19 pandemic. Issues Case Questions: Understand the reasons for Amazon's better performance amidst the Covid-19 pandemic Understand the issues and challenges faced by Amazon with regard to delivering essentials to consumers during the pandemic and explore strategies on how Amazon can tackle the challenges Discuss the importance of crisis management and crisis communication Explore the strategy Amazon can use in future to come out of this public health crisis
Expert Answer:
Answer rating: 100% (QA)
Amazons Better Performance Amidst the Covid19 Pandemic Ecommerce Dominance Amazons strong position in the ecommerce sector prior to the pandemic played a crucial role With more people staying indoors ... View the full answer
Related Book For
Managing Business Ethics Making Ethical Decisions
ISBN: 9781506388595
1st Edition
Authors: Alfred A. Marcus, Timothy J. Hargrave
Posted Date:
Students also viewed these general management questions
-
The Crazy Eddie fraud may appear smaller and gentler than the massive billion-dollar frauds exposed in recent times, such as Bernie Madoffs Ponzi scheme, frauds in the subprime mortgage market, the...
-
Googles ease of use and superior search results have propelled the search engine to its num- ber one status, ousting the early dominance of competitors such as WebCrawler and Infos- eek. Even later...
-
How do you identify the potential classes in a problem domain description?
-
The elbow joint is flexed using the biceps brachii muscle, which remains essentially vertical as the arm moves in the vertical plane. If this muscle is located a distance a from the pivot point A on...
-
Enders, Inc., a domestic corporation that invests in foreign securities, reports total taxable income for the tax year of $290,000, consisting of $208,800 in U.S.-source business profits and $81,200...
-
Mrs. Clarks Foods was an Iowa company engaged in the business of distributing juice beverages. International Suntrade and Miller & Smith Foods were Canadian companies that acted as brokers...
-
Inventory information for Part 311 of Monique Aaron Corp. discloses the following information for the month of June. June 1 Balance 300 units .... @ $10 11 Purchased 800 units .... @ $12 20 Purchased...
-
A 6-month bank loan of $1,000.00 required the equal payments monthly. After three payments were made, the borrower decided to pay off the loan at the 4th month before he paid his monthly payment. The...
-
The Scampini Supplies Company recently purchased a new delivery truck. The new truck cost $22,500, and it is expected to generate net after-tax operating cash flows, including depreciation, of $6,250...
-
St George's school teaches children from the age of 11 to the age of 18. The school's governors have been concerned that the school's performance has deteriorated in recent years. The chairman of the...
-
A fireman d = 53.0 m away from a burning building directs a stream of water from a ground-level fire hose at an angle of 9 = 36.0 above the horizontal as shown in the figure. If the speed of the...
-
A uniform insulator of charge dq shaped like a very thin tube that is curved into semicircle of radius r, shown at near right, creates an electric field at its center of curvature at point P that has...
-
Estate Finance Family Tax Plan Question 1. On January 2, 2000, Larry creates a trust with Tenleytown Trust Company as trustee. The trustee must distribute income to Susie. On January 2, 2005, the...
-
Consider the following. [xx - 16 dx The integral can be evaluated using integration by parts with the following choice of u. Determine du, dv, and v. du = dv = U = x V = dx XVX 16 dx = dx Evaluate...
-
Alexander's hobby is dirt biking. On one occasion last weekend, he accelerated from rest to 11.7 m/s in 5.74 seconds. He then maintained this speed for 8.15 seconds. Seeing a coyote run cross the...
-
Find the values of x and y so that the equation below applies: (1-x) y 3 (749)-(49) 2x 5 = (y -3y x-y -1 6 y +5 -1 y 6
-
In Exercises discuss the continuity of each function. f(x) -3 1 x - 4 y 3 2 -1 -2 -3+ 3 X
-
Since the time that companies began to hire full-time diversity managers, they often have tried to make their organizations more hospitable to people of allsexes. Atlantic Information Systems Inc. is...
-
ACI is a leading supplier of components for the telecommunications industry. It sells components to companies like Alcatel, Northern Telecom, and Ericsson, who put the components into the equipment...
-
CEO Marina Delatorre was in trouble with the Board of Directors for her reluctance to move quickly in reengineering Phantom Savings and Loan. The companys stock was selling far below its true value,...
-
Let \(F: \mathbb{R} ightarrow[0,1]\) be a distribution function. a) Show that there exists a probability space \((\Omega, \mathscr{A}, \mathbb{P})\) and a random variable \(X\) such that...
-
Let \(\left(B_{t}ight)_{t \geqslant 0}\) be a \(\mathrm{BM}^{d}\) and assume that \(X\) is a \(d\)-dimensional random variable which is independent of \(\mathscr{F}_{\infty}^{B}\). a) Show that...
-
Let \(\left(B_{t}, \mathscr{F}_{t}ight)_{t \geqslant 0}\) be a one-dimensional Brownian motion. Which of the following processes are martingales? a) \(U_{t}=e^{c B_{t}}, c \in \mathbb{R}\); b)...
Study smarter with the SolutionInn App