Question: The CRM process: a . is useful only for outbound marketing programs. b . makes segmentation obsolete. c . is driven by customer information. d

The CRM process:
a. is useful only for outbound marketing programs.
b. makes segmentation obsolete.
c. is driven by customer information.
d. allows for a one-size-fits-all approach to digital marketing.
The CRM process: a. is useful only for outbound marketing programs.

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