Question: The customer mind-set includes everything that exists in the minds of the consumers with respect to a brand: thoughts, feelings, experiences, images, perceptions, beliefs, and
The customer mind-set includes everything that exists in the minds of the consumers with respect to a brand: thoughts, feelings, experiences, images, perceptions, beliefs, and attitudes. In your opinion, how do the following five dimensions measure your mind-set with respect to a brand that you purchase or have purchased in the past?
- Brand Awareness
- Brand Associations
- Brand Attitudes
- Brand Attachment
- Brand Activity
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