Question: The decisions across the three different managerial levels differ in terms of scope, impact, and time horizon.Operational Level:Focuses on day - to - day activities
The decisions across the three different managerial levels differ in terms of scope, impact, and time horizon.Operational Level:Focuses on daytoday activities and tasksDecisions are routine and repetitiveData needed: realtime data on production, inventory, sales, etc.Tactical Level:Focuses on mediumterm planning and resource allocationDecisions impact departmental goals and strategiesData needed: historical performance data, market trends, competitor analysisStrategic Level:Focuses on longterm vision and overall direction of the organizationDecisions impact the entire organization and its competitive positionData needed: industry trends, macroeconomic factors, customer feedbackIn the past, there have been instances where decisions were made with insufficient data or information. For example, a manager may have decided to launch a new product without conducting thorough market research, leading to poor sales and financial losses.If designing a Management Support System MSS for each managerial level, the following data, information, and support systems could be included:
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