The Department of Aging now has a new leader. Mr. Lemon is gone and the new Governor has selected you as the head of the department. You walk into an organization that has neglected human resource management functions for years. One of your first meetings is with your Human Resources Director to discuss how to modernize HR functions. Positions have not been reviewed for several years and most employees are working outside of their position descriptions.

a. What would you instruct your Human Resources Director to do? In other words, what functions of human resource management need to be completed?

b. Another major issue faced by the organization is its relationships with its bargaining units. The current contract has expired and the union and department are now at an impasse. Discuss the strategies that could be used to resolve this impasse.