Question: The difference between Analytical CRM and Operational CRM is that: O Analytical CRM allows businesses to use the data collected through Operational CRM for Business

The difference between Analytical CRM and

The difference between Analytical CRM and Operational CRM is that: O Analytical CRM allows businesses to use the data collected through Operational CRM for Business Intelligence, while Operational CRM supports data requirements and automation of the CRM process Analytical CRM provides DSS reports, while Operational CRM provides MIS reports analytical CRM focuses on calculations of the data, while Operational CRM focuses on Data storage and output Analytical CRM is used in the Finance Functional Area, while Operational CRM is used in the Production Functional area

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock blur-text-image

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

Could you please trying to separate your project into differents parts? I really found hard to segment each part. Please let me know if you can fix it. Thank you Please find below the Theme: Customer...

CHA P TER 9 Understanding Software: A Primer for Managers 1. INTRODUCTION L E A R N I N G O B J E C T I V E S 1. Recognize the importance of software and its implications for the rm and strategic...

Operational CRM differs from analytical CRM in: Question 7 options: Operational CRM focuses on Data storage and output, while analytical CRM focuses on calculations of the data Operational CRM...

I am working on a group project and I am working on assignment 5. I have attached the assignment and the financial report I need to work off of. I would like some one to help me with this. Please let...

7.0: Organizational Strategy Overview (one paragraph describing the following charts) 7.1:CurrentOrganizationalStructure(chart)...

Hi this is the last multiple choice exam I have and this one only covers 3 chapters so I think it might be shorter Core Concepts of Accounting Information Systems, Canadian Edition Chapter 13-1...

Knowledge Management Question 3: Read the following case study and then answer the questions that follow: Horizon Bank, based in Michigan City, Ind., is using Aunalytics Daybreak for Financial...

Operation managers must perform at a high level to improve their company's productivity and reduce their downtime. They're responsible for making sure that the goods and services are delivered on...

Short- term deferrals (prepaids and unearned revenues) are classified as current assets and current liabilities. As such, they are included in working capital. Required: a. Some argue that prepaids...

US GAAP used to allow you to classify currently maturing long-term debt as a non-current liability if certain conditions were met. IFRS did not allow this but had stricter rules for classifying...

Engranes Industriales S.A de C.V, utiliza un grupo de seis mquinas idnticas, cada una funciona un promedio de 20 horas entre descomposturas. Por lo tanto, la tasa de llegadas a solicitud de servicio...

Case Greenbuilders Pte Lid ("GPL") is a local construction company which specialises in providing bespoke Design and Build construction services for private residential homes that are designed to be...