Operational CRM differs from analytical CRM in:

Question 7 options:

Operational CRM focuses on Data storage and output, while analytical CRM focuses on calculations of the data

Operational CRM provides MIS reports, while Analytical CRM provides DSS reports

Operational CRM is used in the Production Functional area, while Analytical CRM is used in the Finance Functional Area

Operational CRM supports data requirements and automation of the CRM process, while analytical CRM allows businesses to use the data collected through Operational CRM for Business Intelligence

A GIS is is meant to help with answer speciifc type of questions - what kind?

Question 8 options:

WHO

WHERE

WHAT

WHY

HOW

A systems analyst is a person who:

Question 9 options:

The person assigned by the organization to be responsible for the work of the project and achieve the project objectives

A person responsible to collect requirements, document, and design business systems

A person responsible for modifying or developing programs to satisfy user requirements

A person who reviews all risks and controls and consults with the business executive

A person who ensures there is financial feasibility to execute a systems project

A Web server is best defined as:

Question 10 options:

A computer that can decode the packets sent for communications over the internet

A computer that contains web documents, which is programmed to render those pages upon request over the internet.

A computer with software used for definition of the structure of web pages

A computer that manages the IP addresses of the internet

Questions such as: Should we really develop a new system? Why do we want a new system? Do we have enough resources available to develop a new system? Are asked in which phase of the Systems Development Lifecycle?

Question 120 options:

System Investigation

Proposal Evaluation

System Design

Joint Application Design

System Analysis

_____ are specially denoted text or graphics on a Web page that, when clicked, open a Web page containing related content.

Question 119 options:

	Tags
	Registers
	Cookies
	Hyperlinks