The Final Case Analysis/Critical Assignment must be at least five pages in length and is due on Week 8, Day 3. Students are to read the attached case study titled, Ethics, Decision-Making, and Responsibility: Tough Call Knowing Someone Loses and respond to the questions following these instructions. The intent of the paper is to provide students the opportunity to further explore topics from the course, demonstrate an informed understanding of the topics, and apply relevant knowledge to analyzing and evaluating the case.

1.

- What decision would you make if you were Thomas? Justify your decision using three concepts from the MGMT textbook (Williams) and three separate concepts from the Spiritual Leadership text (Sanders).

- Assuming the role of Thomas, how would you apply concepts from Crucial Conversations (Patterson) during your conversation with Mike?

- Apply two concepts from The Effective Executive (Drucker) that either Thomas or Mike are using or could use to improve their work performance/managerial practices.

- Apply two habits from 7 Habits of Highly Effective People (Covey) that either Thomas or Mike are using or could use to improve their work effectiveness.

- Apply two concepts from How to Win Friends and Influence People (Carnegie) that either Thomas or Mike are using or could use to improve their work performance/managerial practices.

Each of the above components must have a section heading and address the requirements as specified in the grading rubric. In addition, writing quality and adherence to APA standards will be graded.

Case 7 Ethics, Decision-Making, and Responsibility: Tough Call Knowing Someone Loses Donald V. Drew Oklahoma Christian University Scene 1: Welcome Aboard! Thomas held out his hand and welcomed Mike "aboard." join them. Several others joined the group, and they all After a 3-month search, Thomas was certain he had found the enjoyed getting to know one another better at lunch. right man for the job. He was impressed with Mike's creden- Afterward, as they queued up to pay their lunch bill, Mike, tials and felt good to be able to deliver such good news to a standing in line in front of Thomas, appeared shocked that his man he knew had been out of work for 6 months. Although credit card was rejected. Without missing a beat, Thomas said, Thomas would never have placed Mike's credentials as a "Allow me to get this," and paid for his and Mike's lunch. committedChristianoverthebasicskillsandexperiencetheAstheywalkedtothecar,ThomasrememberedthatMikehadcandidatewouldneedtobesuccessfulinthisjob,Thomasbeenoutofworkfor6months,andheimaginedthatthings was pleased to hire a man who made it clear he, too, pos- might have gotten very tight financially for Mike and his sessed Christian values. Thomas was especially impressed family. He thought nothing else of the incident for some time. with the manner in which Mike spoke openly in the interview As they approached their work site, Thomas felt more about his love for his family and his active work as a positive about the future than he had in a while. He was Christian. He felt pleased that Mike felt comfortable enough responsible for Alsom Defense Technologies' (ADT's) already felt an affinity for Mike. Sometimes the business of program office, and all of his crew worked within the governdefense contracting could be harsh, and it felt good to have a ment's organization on site. His government client could be a new employee to whom he could relate in more personal tough taskmaster, but he had developed an unusually good terms. No sooner had Thomas delivered the good news than relationship with his government bosses/customers, and the he felt the faade of playing "interviewer" start to drop. rules for working with government employees were well"So, tell me more about yourself since we'll be working known and documented. He knew Mike would not have any together," Thomas queried. They spoke casually for about trouble adjusting since Mike had more than 20 years 20 minutes before John Spencer stuck his head in Thomas' experience in this business. Thomas felt that one of his highoffice and asked Thomas if he wanted to go to lunch. Replying est responsibilities was to always conduct himself, his affirmatively to John, Thomas turned to Mike and asked him to employees, and his business in a manner beyond reproach. When he hired, he always included this as one of his chief consider- his overwhelming thought was anger that Mike would do ations. Thomas had spent 27 years creating a reputation such a thing - that he would endanger his own job and those as both caring and competent, and he was determined to of his ADT co-workers. Most of all, Thomas was upset keep it. because he thought Mike should know better, because he expected Mike to conform to a higher standard than his crew were on billable hours to the government, and conducting Romans 12:8-10-"If God has given you leadership ability, personal business on government time would be the worst kind take the responsibility seriously. And if you have a gift for of offense, but the issue would have to wait. By the end of the showing kindness to others, do it gladly. Don't just pretend day, Thomas had convinced himself that it was probably an that you love others. Really love them. Hate what is wrong. isolated incident and that it was not likely to happen again. Stand on the side of the good. Love each other with genuine He had not had time to say anything to Mike that afternoon, affection, and take delight in honoring each other." He bowed and by the next morning the issue was forgotten. That is, until his head to pray. 2 days later. Sara Marker had been with Thomas since they started be best to call a meeting for 3 p.m. that afternoon to discuss Sara Marker had been with Thomas since they started be best to call a meeting for 3 p.m. that afternoon to discuss ADT's work with this government customer. She was reliable proper protocol and ethics with all his ADT employees. That and well respected, so this time, when he heard the same story way, it would be clear to all what the rules were, and Mike Cindy had told 2 days earlier, he had to listen. Sara added one would immediately see his error and take corrective action. more ifem. The meeting that afternoon was very short. Thomas more item. "I also think Mike's hitting up some of our customers to explained company policy and U.S. law regarding the conhowever, carrying on personal business while being paid to to his car, he heard Mike call his name from behind. Thomas perform work for his government customer and, even worse, stopped and waited for Mike to catch up. attempting to sell his personal insurance product to that very attempting to sell his personal insurance product to that very same customer were extremely serious breaches of ethics. I I didn't mean to cause any trouble. I started this business when Furthermore, Mike, like all ADT employees, had received initial I was out of work, and it's a really good product. It saves folks training regarding both ADT policies and U.S. law governing a lot of money. But I promise I won't sell my product at work contractor/government employee relations. He had signed a again." statement declaring he understood what was required and what Thomas listened quietly as Mike spoke. Mike explained statement declaring he understood what was required and what Thomas listened quietly as Mike spoke. Mike explained was forbidden. Thomas returned to his office to consider what needed to He was searching for the right response. be done next. He thought about how Mike had been He replied, "I understand your need to take care of your unemployed for so long and how Mike had probably turned family, Mike, but you've placed us all at risk and, frankly, to his "business" to make ends meet between jobs; however, I expected more of you. As Christians, you and I need to be 604 CASE 7 - ETHICS, DECISION-MAKING, AND RESPONSIBILITY: TOUGH CALL KNOWING SOMEONE LOSES