The first step in creating a CTQ tree is to list the major customer needs collected during
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The first step in creating a CTQ tree is to list the major customer needs collected during the data collection process.
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Related Book For
Auditing a risk based approach to conducting a quality audit
ISBN: 978-1133939153
9th edition
Authors: Karla Johnstone, Audrey Gramling, Larry Rittenberg
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