Question: The flowchart for the loan application approval process at the Prime Community Bank is given below. This process consists of several different activities, each performed
The flowchart for the loan application approval process at the Prime Community Bank is given below. This process consists of several different activities, each performed by a different bank employee. Approved loan applications first arrive at Step where they are checked for completeness and put in order. At Step the loans are categorized into different classes according to the loan amount and whether they are being requested for personal or commercial reasons. While credit checking commences at Step loan application data are entered in parallel into the information system for recordkeeping purposes at Step Finally, all paperwork for setting up the new loan is finished at Step The time taken in minutes is given in parentheses. Which single step is the bottleneck, assuming enough demand? point What is the maximum number of approved loans this system can process in a hour workday? points What is the flow time for a typical loan application? point
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